Shipping policy
FBRKD currently ships orders within the Philippines. International shipping may also be available upon request.
Philippine Shipping
We offer delivery throughout the Philippines, subject to courier availability and serviceable areas.
Estimated delivery times are:
- Metro Manila: approximately 1–3 business days
- Provincial areas: approximately 3–7 business days
Delivery estimates are provided as a general guide and may vary depending on the destination, courier operations, weather, holidays, peak periods, and other circumstances outside FBRKD's control.
Shipping Fees
Shipping fees vary depending on the delivery address, order, and available shipping service. The applicable shipping fee will be calculated and displayed at checkout before you complete your purchase.
Cash on Delivery
Cash on Delivery (COD) is available for eligible orders within Metro Manila.
COD availability may depend on the delivery address, courier service, and other applicable restrictions.
International Shipping
International shipping may be available upon request.
If you are outside the Philippines and would like to place an order, please contact FBRKD through our official email address with your:
- Full name
- Delivery country and address
- Items you would like to purchase
We will provide the available international shipping options and applicable shipping costs.
International customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated by FBRKD.
Delivery Delays
FBRKD is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, severe weather, natural disasters, holidays, peak shopping periods, incorrect or incomplete delivery information, or other unforeseen circumstances.
If your order appears to be delayed, please contact us so we can assist in coordinating with the courier where possible.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete delivery information at checkout.
If an order cannot be delivered because of an incorrect or incomplete address or contact information provided by the customer, additional shipping charges may apply for re-delivery where available.
Order Tracking
Where tracking information is available, it will be provided through the applicable order or shipping notification.
For any shipping concerns, please contact FBRKD through our official email address.